In the coming months, the TIA and club manager/author Rod Heckelman will update the TIA “Facility Manager’s Manual” with at least six additional sections. The new material will be released monthly by the TIA, and will become part of the 2013 revised edition of the TIA Facility Manager’s Manual. Much of the new material will appear in future issues of RSI as separate articles on Facility Management.
New topics will include building a bridge between fitness and tennis at your facility, tools for janitorial and maintenance programs, understanding the “fine print” in contracts, event tracking, and more. All are geared to help tennis facilities gain members, cut costs and make more money. Heckelman is the longtime general manager of the Mount Tam Racquet Club in Marin County, Calif.
The entire manual is downloadable as a pdf at TennisIndustry.org at the TIA Associate Member level and above.