Educational Webinars

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TIA Webinars

The TIA’s  Webinar Learning Series will include educational webinars that touch on many segments of the tennis industry.

Last year’s Webinar Learning Series generated nearly 1,500 registrations in the first three months. The PTR and USPTA offer continuing education credits for those who attend the webinars. 

To play previous TIA webinars, please CLICK HERE

Please check back for more offerings or contact the TIA at 843-686-3036.

Upcoming webinar topics in the learning series include:






















Tuesday, May 21st, 1PM ET

Growing Your Business Through PickTen
Speakers: Dan Santorum, PTR, CEO & Brian Parkkonen, PTR, COO

This webinar will explore the exciting new program poised to attract new players to your facility and help grow your business. PickTEN is a program designed to introduce two complimentary sports into one program at the same facility. PickTEN leverages the power of Pickleball to provide an easier transition into learning Tennis.


Tuesday, June 4th, 1PM ET

Creating and Keeping Loyalty and Retention in the Tennis and Fitness Industry
Speaker: Rod Heckelman, Mt. Tam Racquet Club, Gen. Mgr./Director of Tennis

Two key words are coming up these days…Retention and Culture.  We will review the input and impact from owners, management and staff, on how their actions and method of operation has changed in the last few years in an effort to create a more natural club environment.  Reviews transition into exchanges and education, staff learns to co-enjoy, not just co-exist, and members and your community become ambassadors for your facility as the result of loyalty and pride.



Tuesday, June 11th  1PM ET
Crushing the Barriers to Growth
Speaker: Tim Bainton, Executive Director, Blue Chip Sports Management

In this presentation Tim analyzes the key indicators that have caused or continue to cause stagnation to growth in the tennis industry. The presentation will lend solutions to overcome barriers for tennis to grow across the board and to thrive in a more competitive market. Tim will cover the full of issues that exist that include: 
1)Distortion of Decisions/Leadership 
2)Changing the Status Quo, Changing the Hierarchy
3)Lack of a sustainable business plan 
4)Misread Market Dynamics
5)Unclear branding and position in industry and community
6)Customer Engagement 
7)Insufficient Pipeline 
8)Redundant sales process 
9)Embracing Tech 
10)Building a winning team 



Tuesday, June 18th  1PM ET
Creating a Winning Culture
Speaker: Dimitris Kollaros, General Manager, Blue Chip Sports Management

In this presentation we are going to discuss the structure and development of a winning work team.  We will identify factors which impact your teams performance and key factors contributing to success.  We will work together to gain greater understanding of leadsership in the workplace to achieve everyone's goals, employer and employee.
Participants should come with an open mind, a goal to achieve and a will to push themselves and their teams to higher levels!


Tuesday, June 25th, 1PM ET

Trickle Down Tennis
Speaker: Ed Shanaphy, President/Director of Tennis, SBW Associates/Sippican Tennis Club, Marion MA

This webinar will discuss how to incentivize and inspire your staff and grow your program as A 21st century director of tennis or general manager.